---
title: If I have travel protection, what should I do if I fall ill or encounter an emergency while traveling?
description: Travel protection can come in handy when you least expect. Let’s say you take a spill on an excursion and break your arm. There’s no guarantee that private medical insurance and Medicare will work out
---
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# If I have travel protection, what should I do if I fall ill or encounter an emergency while traveling?
Travel protection can come in handy when you least expect. Let’s say you take a spill on an excursion and break your arm. There’s no guarantee that private medical insurance and Medicare will work outside the United States. Your travel insured plan and its assistance services can help you to locate local doctors, secure hospital admission, and could reimburse you for covered medical expenses.
Travel Insured International plans include benefits that may help protect your trip in case you need medical attention while away. Our travel protection plans offer benefits for:
- accidents and sickness
- emergency dental treatment
- and emergency medical evacuation
If you have purchased any of these benefits contact Travel Insured International's assistance line and to keep receipts and obtain documentation in order to make the processing of the claim easier.
They can assist with anything from locating a hospital to securing treatment in order for a client to receive treatment.
That line is: **24/7 Emergency Travel Assistance**
[**1‑800‑494‑9907**](tel:+18004949907)
(Toll-Free US/Canada)
[**1‑603‑328‑1707**](tel:+16033281707)
(Collect Outside US/Canada)
For help determining what documents you may need- Here is a link to the claims checklist [**https://www.travelinsured.com/claims/checklist/**](https://www.travelinsured.com/claims/checklist/)
Here is a link to a graphic explaining the claims process [**https://www.travelinsured.com/about-us/infographics/customer-claims-process/**](https://www.travelinsured.com/about-us/infographics/customer-claims-process/)
Their Claims Department office hours are Monday through Friday from 8:00am EST to 6:00pm EST.
Updated July 29th, 2026
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